Bank Systems & Technology – But, Schwanhausser continues, it’s important for banks to build mobile banking relationships now so they can profit from the channel down the road. “There’s a huge learning curve for consumers,” he explains, pointing out that the Javelin survey revealed that of the 12 percent of all online adults currently banking via mobile phone, just 12 percent reported activity within the past month. “You want to turn it into a habit [now].” Read More »

The Charlotte Observer – Besides, Woods and other analysts acknowledge, most people appreciate the familiarity that brick-and-mortar banks offer. “Consumers really value the role of the branches, even if they don’t use them very often,” said James Van Dyke, president of Javelin Strategy & Research in California. A recent Deloitte study found that even Generation Y-ers are apprehensive about banking online, beyond simple tasks like checking balances or paying bills. Read More »